Shipping Information
(1) Free Delivery
Free delivery for order above
RM 100.00 on a single receipt (Peninsular Malaysia only)
(2) Shipping Rate (Peninsular Malaysia and East Malaysia)
Delivery fee determined by the weight of the package and delivery destination
Please allow 3 - 5 business days for goods to arrive destination.
Delivery Rate
Destination | First 1 ~ 3 kg | Every Next 1 kg |
Peninsular Malaysia | RM 10.00 |
RM 2.00 |
*MINIMUM RM 30.00 per order per delivery
Delivery Rate
Destination | First 1 kg | Every Next 1 kg |
East Malaysia (Sabah & Sarawak) | RM 16.00 | RM 15.00 |
*MINIMUM RM 30.00 per order per delivery
(3) Order & Delivery schedule
- Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and to be paid by the recipient.
- All orders will be delivered via GDEXpress, Skynet and Poslaju.
- No delivery over weekends (Saturday and Sunday) and/ or Public Holiday. Delays in delivering your order might be incurred due to holidays, extreme bad weather or any type of natural disaster.
- No order accepted for delivery to any P.O. Box address.
- We will deliver order to the delivery address specified in the online order form; hence, in the event of any unsuccessful delivery due to either absence in receiving order and / or wrong , incomplete delivery address; We will not be held responsible and/ or bear any cost to re-route and/or to re-deliver parcel. It is therefore important to ensure delivery address filled in the form is correct.
- We will also not be held responsible to refund full payment of order after paid and /or replace products if missing during the re-routing and/ or re-delivery process due to wrong and /or incomplete delivery address given.
- Delivery address cannot be changed/ modified once order’s transaction has been approved.
(If you are from other South East Asia country and interested in our products, you may contact us via email: info@radiantwholefood.com.my)
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