Boss Paid Campaign - Terms & Conditions

Terms & Conditions "Boss Paid, Gift Surprise Campaign":

The Campaign Period

This Boss Paid, Gift Surprise Campaign (“Campaign”) is organised by Radiant Code Sdn Bhd (Registration No: 200001018815 (521422-K)) which commences at 00:00:00 on 2 November 2026 and ends at 23:59:59 on 30 November 2026 (“Campaign Period”).

Eligibility

1. This Campaign is open to Malaysian residents aged 18 years and above.
2. Permanent and temporary employees of Radiant Code Sdn. Bhd. are not eligible to participate in this Campaign.
3. Employees and their immediate family members of the Organizer, its advertising agencies, subsidiaries, agencies, and suppliers are not eligible to participate in this Campaign.
4. To be eligible for this Campaign, participants must meet the following criteria:

a) Be a registered Radiant Whole Food Member.

b) Make a minimum purchase of RM150 in a single transaction on the Radiant Whole Food Online Store at https://www.radiantwholefood.com.my/.

c) Receive a Gift Scratch Card with their qualifying order.

d) Scratch the card to reveal the gift code.

e) Enter the gift code on the Radiant Whole Food Online Store to redeem the gift, subject to a minimum purchase of RM150 per transaction for gift-code redemption.

5. Upon successful redemption, the gift will be added to the participant’s order, subject to these Terms and Conditions.
6. The Organizer reserves the right, at its sole and absolute discretion, to extend the Campaign Period without prior notice. Unless an extension is announced, any participation or redemption after the Campaign Period shall be considered invalid. Any extension shall remain subject to these Terms and Conditions.

Prizes

7.       Participants who meet the eligibility criteria and complete the steps outlined in Paragraph 4 above will be eligible to receive a gift through the Boss Paid, Surprise Gift Campaign, subject to successful gift-code redemption and the availability of gifts.

The gifts available under this Campaign and their respective quantities are as follows:

General Terms & Conditions

8. By participating in this Campaign, each eligible participant agrees to be bound by these Terms and Conditions and the decisions of Radiant Whole Food (“Organizer”) in relation to the Campaign.

9. Gifts offered under this Campaign may include products and services provided by the Organizer and/or third-party suppliers. All gifts are subject to the applicable terms and conditions, product specifications and warranty provisions, where applicable. Participants are advised to refer to the relevant product information or contact the applicable manufacturer or supplier for enquiries relating to product warranties, after-sales services or the use of any gift. Nothing in these Terms and Conditions affects the participants’ rights under applicable laws.

10. The Organizer reserves the right to amend, vary, add to or remove any part of these Terms and Conditions, as well as to substitute any gift with another gift of equivalent value, or to extend, shorten, suspend or terminate the Campaign, subject to applicable laws and reasonable notice where practicable.

11. To the fullest extent permitted by applicable law, the Organizer shall not be liable for any loss, damage, cost or expense arising from changes to, suspension or termination of the Campaign, or from the use or redemption of any gift, except where such liability cannot be excluded by law.

12. The Organizer's decisions on matters relating to the administration and operation of the Campaign shall be final, subject to applicable laws.

13. Participants are responsible for ensuring that the information provided and the gift codes used for redemption are accurate and valid. The Organizer shall not be responsible for unsuccessful redemption resulting from incorrect or invalid codes, technical issues beyond its reasonable control, or failure to comply with the Campaign's redemption requirements.

14. Gifts are non-transferable and cannot be exchanged for cash, refunded or replaced with another gift at the participant's request, unless otherwise determined by the Organizer or required by applicable law. The Organizer reserves the right to replace a gift with another gift of equivalent value if necessary, subject to applicable laws.

15. By accepting or redeeming a gift, participants agree to use the gift in accordance with any applicable instructions, terms and conditions, and safety guidelines provided by the relevant manufacturer, supplier or service provider.

16. To the fullest extent permitted by applicable law, the Organizer and its affiliates, directors, officers, employees and agents shall not be liable for any indirect, incidental, special or consequential loss or damage arising from participation in the Campaign or the receipt, redemption or use of any gift. Nothing in these Terms and Conditions shall exclude or limit any liability that cannot legally be excluded or limited.

17. Participants shall be responsible for any taxes, duties or other charges imposed by the relevant authorities in connection with the receipt or use of a gift, where applicable. Participants are encouraged to seek independent tax advice regarding any obligations arising from their participation in the Campaign.

18. The Organizer reserves the right to disqualify any participant who is found to have breached these Terms and Conditions, engaged in fraudulent activity, misused a gift code or attempted to manipulate the Campaign, subject to applicable laws.

19. These Terms and Conditions shall be governed by the laws of Malaysia.