Shipping Information

(1) Free delivery

        Free delivery for orders above RM 100.00 on a single receipt (Peninsular Malaysia only)

(2) Shipping Rate (Peninsular Malaysia and East Malaysia)

• Delivery fee determined by the weight of the package and delivery destination.

• Please allow 3 – 5 business days for goods to arrive destination.

Delivery Rate

            *MINIMUM RM 30.00 per order per delivery

            *MINIMUM RM 30.00 per order per delivery

(3) Order & Delivery schedule

• Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and to be paid by the recipient.

• All orders will be delivered via GDEXpress, Skynet and Poslaju. 

• No delivery over weekends (Saturday and Sunday) and/ or Public Holiday.  Delays in delivering your order might be incurred due to holidays, extreme bad weather or any type of natural disaster.

• No order accepted for delivery to any P.O. Box address.

• We will deliver order to the delivery address specified in the online order form; hence, in the event of any unsuccessful delivery due to either absence in receiving order and / or wrong , incomplete delivery address; We will not be held responsible and/ or bear any cost to re-route and/or to re-deliver parcel.  It is therefore important to ensure delivery address filled in the form is correct.

• We will also not be held responsible to refund full payment of order after paid and /or replace products if missing during the re-routing and/ or re-delivery process due to wrong and /or incomplete delivery address given.

• Delivery address cannot be changed/ modified once order’s transaction has been approved. 

(If you are from other South East Asia country and interested in our products, you may contact us via email: info@radiantwholefood.com.my)